Last updated: October 30, 2024.
Welcome to proaromatic.com!
This Privacy Policy describes how Proaromatic (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on proaromatic.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, a visitor to the Site, or any other person whose information we have collected in accordance with this Privacy Policy.
Read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.
Data Controller: Proaromatic is the controller of all personal information processed in connection with this Privacy Policy.
1 Our commitment to your protection
Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about how we collect and use your information. To make this Privacy Policy easy to find, we provide it in the footer navigation located on each page of our website. When you register with Proaromatic, we ask you to provide personal information. This information is used to process your orders, perform account verifications and communicate with you about the status of your orders. The email address you provide will be used to send you newsletters to which you automatically subscribe during registration, as well as messages about special offers, promotional announcements and customer satisfaction surveys. If you no longer wish to receive newsletters or other announcements, simply unsubscribe by clicking the unsubscribe links and following the instructions on the site.
2 Information we collect
We collect your personal information to provide our products and services and to continually improve them.
Information you provide to us
You choose to provide us with certain information when you use the Services. This information includes, but is not limited to:
Account registration information
When you create an account with Proaromatic, we may collect certain information about you, such as:
Name
Unique identifiers (such as username and password)
Phone number
Email address
Company information (name, address, phone number, website, EIN number, etc.).
Once registered, you will be able to view and change this information at any time by simply logging into your Doba account. It is your responsibility to ensure that your account information is up to date.
Payment and Purchase Information
If you make any purchases from Doba, we will need to process your payment and purchase information. The exact personal information collected and used will vary depending on the payment method. This information includes, but is not limited to:
Billing address
Credit or debit card information
Alternative payment information (Wire Transfer, PrePay, PayPal, Payoneer, etc.).
Retail site URL or marketplace name
Shipping account information
Order Information
After an order is placed, the order confirmation page will be used for tracking your order's shipment, requesting a return/refund, or reviewing the order information. It is suggested to bookmark or save this page for future access. Please do not share your order confirmation page or any other page(s) regarding your order details such as the return and refund information, shipping details, etc. with any third party. If such a page is shared with a third party, the third party will have full access to your order's information.
Other Information
If you contact Proaromatic's Customer Care team, we do collect the information you give us during the interaction.
Information We Collect Automatically
Proaromatic, or authorized third parties, automatically collect certain information from you when you use the Services, even if you do not have an account. This information includes, but is not limited to:
Usage Information
We collect all information about your service usage activity. This includes, but is not limited to how often the Service is utilized (i.e. the month, day, and time you log in; features you have previously and are currently using, searching and clicking) and how you interact with other users of the Services (i.e. users you connect and interact with, the month, date and time of your exchanges, and number of messages you both send and receive).
